If for any reason you are not satisfied with your order and would like to return or exchange it please contact us at firstname.lastname@example.org for information on where to send your item.
Please notify us of your intention to make a return within 14 days of delivery. Once we have been notified items must be returned within 14 days at the customer's cost, unworn and with all labelling intact. Please ensure that a traceable service is used to return your order. JO MCKENNA cannot accept responsibility for packages lost in transit. Once we have received your return we will refund you via the original payment method within 14 days and send a refund confirmation email. Please note that we are unable to refund original delivery costs.
If you would prefer an exchange the delivery cost for the replacement item will be charged accordingly.
In the case of a faulty product we will refund delivery and return costs.